Loyalty Program for Cafes & Coffee Shops

Turn one-time visitors into regulars with digital stamp cards or points - no app to build, no hardware to buy.

Cafes & Coffee Shops

Why it matters

Coffee is a daily habit - but without a reason to come back, even loyal regulars can drift to whichever coffee shop is closest that morning. A well-designed loyalty program keeps you top of mind. Research from Harvard Business Review found that increasing customer retention by just 5% can boost profits by 25% to 95%. CrabTap makes building that habit effortless for both you and your customers.

25-95%

profit increase from a 5% lift in customer retention

Harvard Business Review

74% / 80%

74% of restaurant and cafe leaders now run a loyalty program, and 80% of them say it effectively increases repeat visits

Square, 2025 Future of Commerce report

Example Ways to Use CrabTap

Stamp cards

Buy 8 coffees, get the 9th free - set your own stamp count and reward.

Points shop

Customers earn points with every purchase and redeem them for rewards you choose - seasonal mugs, branded merchandise, free drinks, or anything else your creativity comes up with.

Promotions

Send a quick reminder or special offer to bring back customers who haven't visited in a while.

How it works

  1. Create your account, print your QR code, and place it in your venue

  2. New customer? Account and card created instantly. Already on CrabTap? Your venue's added to their card just as fast.

  3. Customer shows their QR code - you scan it

  4. Enter the number of stamps or points - done!

Why Businesses Choose CrabTap

  • Returning Customers

    Turns first-time visitors into regulars who keep coming back.

  • Rewards Loyal Customers

    Automatically recognizes and rewards your best, most loyal customers.

  • Stronger Brand Identity

    Builds recognition every time a customer taps their card at your counter.

  • No Hardware to Buy

    Just your own smartphone camera - no POS system, no extra equipment.

  • Eco-Friendly

    No paper stamp cards to print, lose, or throw away.

  • Fast to Learn

    Simple enough that training a new staff member takes about 15 minutes.

  • An Extra Marketing Channel

    Send promotions directly to your customers - a natural complement to your existing social media.

  • Built-In Customer Network

    Customers who already use CrabTap at another venue can join your loyalty program instantly - no new app, no new account needed.

Ready to turn today's visitors into tomorrow's regulars?

Set up your cafe in minutes, print your QR code, and start rewarding every visit.